Cargomatic
Smarter Freight for Every Supply Chain

Seamless, transparent and lightning-fast logistics isn’t just a dream—it is the reality Cargomatic is creating. In a logistics world plagued by capacity constraints, visibility gaps, compliance hurdles and fragmented systems, the company emerges as a game-changer by blending innovative technology with a customer-focused approach. It streamlines the movement of goods across the U.S.'s most complex freight networks, setting a new standard for the future of logistics.

Driving Customer-Centric Innovation

Since its inception, Cargomatic has fostered a culture of continuous innovation. This is grounded in the goal of exceeding customer expectations by delivering exceptional value and transformative logistics solutions.

“At Cargomatic, we remain steadfast in our mission to push the boundaries of technology and exceptional service to fundamentally reshape the short-haul logistics industry,” says Rich Gerstein, CEO of Cargomatic. “Our unwavering commitment to our customers, partners and team members drives us to achieve new milestones and continually work toward a level of transformation never before seen in our industry.”

From its early days as a startup to its current position as an industry leader, the company has remained steadfast in crafting drayage, LTL, FTL and white-glove delivery services that deliver exceptional value for all stakeholders, regardless of market conditions or economic cycles. The company consistently provides competitive rates, fulfills promises and ensures flawless execution.

“We start with our customers’ unmet needs and work backward. By partnering closely with them, we empower businesses to seamlessly adapt to dynamic market conditions while streamlining operations and controlling costs,” says Sunil Sharma, chief product and co-chief technology officer.

A compelling example of its customer-centric agility comes from a leading furniture and home goods e-commerce company. Faced with market volatility and operational disruptions, the client contacted Cargomatic for support. Within 24 hours, it secured on-demand transportation capacity, spun up new shipping lanes and maintained service levels—all while optimizing costs. This success highlights its ability to deliver impactful results precisely when it matters most.

Technology Meets Human Expertise

Cargomatic’s proprietary platform serves as the backbone of its success. As a digital freight marketplace, it unifies stakeholders across the shipment lifecycle, including motor carriers, freight forwarders, ocean carriers, non-vessel operating common carriers (NVOCC) and storage yards. By seamlessly integrating these players, the platform provides real-time visibility, granular status updates and actionable data-driven insights that enable proactive decision-making.

This is achieved through a unique “Swiss Army Knife” approach to data management, ensuring portability and usability across diverse systems through methods like EDI, APIs, AI-driven Optical Character Recognition (OCR) and Robotic Process Automation (RPA). The platform not only captures and normalizes data but recycles and reuses it across various workflows, creating a cohesive, error-free supply chain ecosystem.

In addition, the platform’s versatility empowers small trucking providers to operate with the sophistication of large fleets. Through automation, these providers gain access to advanced tools and processes, leveling the playing field in an industry dominated by large carriers.

Beyond technology, Cargomatic understands that logistics is a people-centric industry. Dedicated account managers, customer success specialists and executive sales representatives work closely with clients, providing personalized support and 24/7 exception management. The company also invests heavily in its people through Cargomatic University and its in-person bootcamps, ensuring every employee is trained, certified and equipped to deliver exceptional results. This harmonious blend of cutting-edge technology and expert human service ensures that every client’s needs are met with precision and care.

A New Era for Logistics

Cargomatic’s hybrid business model, which combines wholly-owned motor carriers with a vast network of vetted owner-operators, offers unmatched flexibility. Customers benefit from the reliability of an asset-based carrier while enjoying the scalability to meet evolving business demands.

Operating in over 50 U.S. markets, including the top 20 ports, the company has daily access to more than 35,000 drivers. This extensive reach ensures efficient and cost-effective cargo delivery, simplifying operations through a one-stop-shop model. By consolidating processes into one central platform, clients can reduce administrative overhead and streamline shipment management. With nationwide coverage and deep regional expertise, it enables businesses to navigate the intricacies of local freight confidently.

“Cargomatic is the largest and only digital freight marketplace of its kind for managing local freight nationwide,” says Sharma. “Our services cover every local node across the extended supply chain, including the first, middle, penultimate and last mile of delivery.”

Transforming traditional logistics processes, Cargomatic brings unprecedented transparency and efficiency to the industry. A typical port-to-distribution-center transaction, which previously required coordination among up to eight parties and over 30 interactions for document and data exchange, is now streamlined through its powerful technology. These innovations reduce errors, minimize delays and accelerate the movement of goods and funds, achieving a 20 percent reduction in disputes from errors or omissions and a 5 percent decrease in overall back-office costs.

For major shippers, especially Fortune 500 companies, managing ground transportation can be a logistical nightmare involving hundreds of small trucking companies, countless variations of paper invoices and complex, unpredictable fees. Cargomatic addresses these challenges by aggregating capacity, standardizing processes and automating key workflows using AI and machine learning. Its solutions ensure shippers operate more efficiently while simplifying cost management and improving service reliability.

Notably, its technology is free to all transacting parties, democratizing access to advanced tools and fostering a more efficient and inclusive logistics ecosystem.

Shaping the Future of Logistics

At the heart of its tailored transportation solutions is the belief that data is the fuel powering modern supply chains. By ensuring the integrity and usability of data, the company enables sophisticated automation workflows and actionable intelligence. This empowers clients to make smarter, faster decisions while protecting their bottom line. The company’s “single pane of glass” approach consolidates data from marine terminals, railroads, storage yards and receiving facilities, providing end-to-end visibility and a complete supply chain story.

Its solution development process is rooted in collaboration with customers. Through techniques like paper prototypes and before-and-after problem-solution framing, the company ensures solutions are precisely tailored to client needs. Continuously measuring outcomes, it delivers ongoing value that drives customer satisfaction and loyalty.

As it expands, the company remains steadfast in its commitment to innovation and customer success. By blending technology, human expertise and a unique business model, Cargomatic isn’t just navigating the future of logistics—it’s driving it forward.